Rehabilitation and Return to Work Coordinator – QLD / NSW

Workplace Rehabilitation and Return to Work Coordinator Training Course (RRTWC)  

BSBWHS407 Assist in Claims Management, Rehabilitation and Return to Work Programs 

This accredited course provides you with the knowledge and skills to be able to assist in claims management and the successful return to work for injured employees. Included is legislation and procedures to ensure compliance in worker’s compensation application and injury management processes. Includes a practical component with current industry exposed trainers, assessors and clinicians.

  • 1 day course (face to face)
  • Also available online
  • Addresses your specific State requirements
  • $395 (face to face) and $345 (online) per person

Course Overview


Select the type of course that best suits your day to day schedule

  • Face to Face Course

  • AU395pp
    • Delivered by Experienced Clinician
    • 1 day course
    • Free lunch included
    • KINNECT Training Facility


  • Online

  • AU345pp
    • Study when it suits you
    • Online Multi-Media learning
    • 10-12 hours of content



The Rehabilitation and Return to Work Coordinator course can be completed either online or face to face, whatever suits your situation and your learning style best. The course has been designed so that if you commence the online course and find it’s not what you’re looking, just transition across to the face to face course and pick up where you left off.

Face to Face

1 Day Course – 8AM – 4:30PM
Includes Free Lunch
Delivered by Allied Health Clinician with extensive experience in Rehabilitation and Return to Work Services


Approximately 10 – 12 hours to complete
Using our online learning platform, you can become a Rehabilitation and Return to Work Coordinator at your own pace. The course features a combination of videos, audio and readings, all designed to enhance the learning experience for each student. As the course is self paced, you will be able to log in and continue on from where you left off.

Award / Qualification

BSBWHS407 Assist in Claims Management, Rehabilitation and Return to Work Programs NRT Logo

Successful completion of this Rehabilitation and Return to Work Coordinator course will result in the awarding of the nationally accredited unit of competency BSBWHS407 Assist in claims management, rehabilitation and return to work programs. KINNECT works in conjunction with Trainwest (RTO#51807) to assess this course and the statement of attainment will be issued by Trainwest.

KINNECT will issue a Statement of Completion for attending the course “Rehabilitation and Return to Work Coordinator”.

What You Will Learn

Injuries in the workplace can be costly and time consuming. The Rehabilitation and Return to Work Coordinator is an important part in minimising the effect on injured workers and employers.

This training includes basic understanding and applying relevant legislation and procedures to ensure compliance in workers’ compensation applications and injury management processes. The course focuses on the early return to work principles, effective engagement of rehab providers, development of suitable duties programs, effective workplace communication, case and system review techniques and continuous improvement.
Both theoretical and practical scenarios are discussed in the course, building the prospective RRTWC’s confidence in the process of managing claims, communicating effectively with relevant stakeholders, identifying suitable duties in the workplace, and affectively assisting the injured worker’s rehabilitation needs and graduated return to work.

Target Audience

Become a Rehabilitation and Return to Work Coordinator

This course is suited to those people wanting to become a Rehabilitation and Return to Work Coordinator or those wishing to formalise their on-the-job skills and get recognition for what they already know.

Managers and Supervisors wanting to improve their understanding of effective rehabilitation and legislative obligations are also encouraged to attend.

To understand if your organisation meets the requirement to have a Rehabilitation and Return to Work Coordinator please contact you relevant state Regulator.

Please note that Victoria has a state regulated course that must be completed. Please see the Victorian course page for more details.


Good interaction. Webinar was excellent way to complete course.
– Guy H, Webinar, 21st November 2016

I thought it was an extremely well run course.
– Yun T, Sydney, 14th November 2016

The course was very informative and I felt engaged all day.
– Shelley V, Sydney, 14th November 2016

Excellent course. Very good delivery style & knowledge of content. 
– Mandy M, Rockhampton, 9th September 2016

It was a really good day, great presenter and provided good relevant information & industry knowledge in a comfortable environment.
– Deborah L, Melbourne, 1st September 2016

Good communication from enrolment through to course completion. Online information was very ‘user friendly’
– Jess T, Sydney, 20th July 2016

The course was fantastic, the policy and procedure aspect was helpful. Excellent introductory course.
– Lisa B, Melbourne, 6th July 2016

Very well presented course, great information and practical.
– Peter W, Brisbane, 22nd June 2016

Found the course very informative and educational. Hands on testing experience was invaluable, learning how to practically apply testing methods.
– Jacinda H, Brisbane, 22nd June 2016

It was a great day, lovely presenter and good group.
– Kaitlyn D, Gold Coast, 26th May 2016

Excellent day, enjoyed it. Jonathan presented the course very well.
– Josh O, Gold Coast, 26th May 2016

Excellent Trainer – great product knowledge, shared information & friendly.
– Judith M, Gold Coast, 26th May 2016

Jazmyn’s assistance was great whilst enrolling & contemplating course.
– Jeremy W, Gold Coast, 26th May 2016

Good experience and all training was educational & precise.
– Russell W, Brisbane, 19th May 2016

Good content and delivery.
– Darryl R, Brisbane, 19th May 2016

Very informative, easy to follow, excellent. 
– Susanne B, Brisbane, 10th March 2016

Great instructor! Informative & interesting course
– Brisbane Student, 10th February 2016

Was great to use live testing kits.
– Brisbane Student, 10th December 2015

Good background information on the drugs that are commonly tested for. Practical component of the course was the most valuable. 
– Tieri Student, 10th December 2015

Jonathan explained the criteria perfectly and interacted and taught extremely well 
– Brisbane Student, 8th December 2015